Our Return Policy in short
- All sales are final and sample orders are not subject to product exchange. So, please determine your shoe size from the size chart before ordering. You may return for store credit within 7 days of receiving the item
- Contact Paul Parkman ® before returning any items.
- The product must be in new condition and unused.
- If a package is unclaimed you might have to pay a handling fee.
- Buyer pays shipping costs for returns and exchanges
- Showroom samples come with plain black shoeboxes. Please note that our shoes are hand-painted and couture-level creations, each shoe will have a unique hue and polish, and colour may differ slightly from the picture. Our samples stock is a collection of actual samples, cancelled orders, MTOs and production shoes made with errors (not necessarily a quality issue but a detail made wrong etc), and some old stock.